VAREO PRIVACY STATEMENT

 

This Privacy Statement outlines how we handle information that can be used to directly or indirectly identify an individual ("Personal Data").

This Privacy Statement applies to Personal Data that you provide to Vareo or which is derived from the Personal Data as outlined below.

The data controller for a www.Vareo.si is Vareo, d.o.o., Ul. Staneta Žagarja 43a, 4240 Radovljica, Slovenia (“Vareo”).

 

Personal Data Processing

Vareo will process the Personal Data provided hereunder only as set out in this Privacy Statement. Further information can be found in Sections A. and B. below. Where the processing of your Personal Data is based on a statutory permission, you can find information on which Personal Data Vareo is processing or using for which purposes in Section A below. Where consent for the processing of your Personal Data is required you can find further information in Section B. below.

 

Duration of processing of Personal Data.

Where Vareo is processing and using your Personal Data as permitted by law (see section A) or under your consent (see section B), Vareo will store your Personal Data (i) only for as long as is required to fulfil the purposes set out below or (ii) until you object to Vareo use of your Personal Data (where Vareo has a legitimate interest in using your Personal Data), or (iii) until you withdraw your consent (where you consented to Vareo using your Personal Data). However, where Vareo is required by mandatory law to retain your Personal Data longer or where your Personal Data is required for Vareo to assert or defend against legal claims, Vareo will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.

 

Reasons for obtaining adn storing Personal Data

As a general principle, your granting of any consent and your provision of any Personal Data hereunder is entirely voluntary; there are generally no detrimental effects on you if you choose not to consent or to provide Personal Data. However, there are circumstances in which Vareo cannot take action without certain Personal Data, for example because this Personal Data is required to process your orders or provide you with access to a web offering or newsletter. In these cases, it will unfortunately not be possible for Vareo to provide you with what you request without the relevant Personal Data.

 

Personal Data Processing

Your Personal Data will be processed in Slovenia. The data will be stored on servers from our cloud solution providers who are all GDPR compliant.

 

Your rights

You can request from Vareo at any time information about which Personal Data Vareo processes about you and the correction or deletion of such Personal Data. Please note, however, that Vareo can delete your Personal Data only if there is no statutory obligation or prevailing right of Vareo to retain it. Kindly note that if you request that Vareo delete your Personal Data, you will not be able to continue to use any Vareo service that requires Vareo’s use of your Personal Data.

If Vareo uses your Personal Data based on your consent or to perform a contract with you, you may further request from Vareo a copy of the Personal Data that you have provided to us. In this case, please contact the email address below and specify the information or processing activities to which your request relates, the format in which you would like this information, and whether the Personal Data is to be sent to you or another recipient. We will carefully consider your request and discuss with you how it can best fulfill it.

Furthermore, you can request from Vareo to restrict your Personal Data from any further processing in any of the following events: (i) you state that the Personal Data Vareo has about you is incorrect, (but only for as long as Vareo requires to check the accuracy of the relevant Personal Data), (ii) there is no legal basis for Vareo processing your Personal Data and you demand that Vareo restricts your Personal Data from further processing, (iii) Vareo no longer requires your Personal Data but you claim that you require Vareo to retain such data in order to claim or exercise legal rights or to defend against third party claims or (iv) in case you object to the processing of your Personal Data by Vareo (based on Vareo’s legitimate interest as further set out in section A) for as long as it is required to review as to whether Vareo has a prevailing interest or legal obligation in processing your Personal Data.

Please send your requesto to info@vareo.si.

 

Right to lodge a complaint

If you believe that Vareo is not processing your Personal Data in accordance with the requirements set out herein or applicable EEA data protection laws, you can at any time lodge a complaint with the data protection authority of the EEA country in which you live or with the data protection authority of Slovenia where Vareo has its registered seat.

 

Use of this website by children

This website is not intended for anyone under the age of 16 years. If you are younger than 16, you may not register with or use this website.

 

Links to other websites

This website may contain links to other, non-Vareo related websites. Vareo is not responsible for the privacy practices or the content of these websites. Therefore, we recommend that you carefully read the privacy statements of such foreign sites.

 

A. WHERE VAREO USES MY PERSONAL DATA BASED ON THE LAW

In the following cases, Vareo  is permitted to process your Personal Data under the applicable data protection law.

 

Providing the requested goods or services

If you order goods or services from Vareo, we will use the Personal Data that you enter into the order or registration form (usually your name, (email) address, telephone number, company name and address, your job title and role and, if payment is to be made to Vareo, credit card number or bank details) only to process your order or to provide the requested goods or service. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, and providing you with shipping and billing information and to process or provide customer feedback and support. This may also include conversation data that you may trigger via web presences, contact forms, emails, or telephone. In this Privacy Statement, “goods and services” includes (access to) Vareo’s web services, offerings, contests, sweepstakes, other content, non-marketing related newsletters, whitepapers, tutorials, trainings and events.

Furthermore, we communicate on a regular basis by email with users who subscribe to our services, and we may also communicate by phone to resolve customer complaints or investigate suspicious transactions. We may use your email address to confirm your order, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing-related but merely required for the relevant business relationship. With regard to marketing-related types of communication (i.e. emails and phone calls), Vareo will (i) where legally required only provide you with such information after you have opted in and (ii) provide you the opportunity to opt out if you do not want to receive further marketing-related types of communication from us. You can opt out of these at any time by clicking the unsubscribe button in the email you have received.

 

Legitimate interest

Each of the use cases below constitutes a legitimate interest of Vareo to process or use your Personal Data. If you do not agree with this approach, you may object against processing or use of your Personal Data as set out below.

Questionnaires and surveys. Vareo may invite you to participate in questionnaires and surveys. These questionnaires and surveys will be generally designed in a way that they can be answered without any Personal Data. If you nonetheless enter Personal Data in a questionnaire or survey, Vareo may use such Personal Data to improve its products and services.

Creation of anonymized data sets. Vareo may anonymize Personal Data provided under this Privacy Statement to create anonymized data sets, which will then be used to improve its products and services.

 

In order to keep you up-to-date/request feedback. Within an existing business relationship between you and Vareo, we may inform you, where permitted in accordance with local laws, about our products or services (including webinars, seminars or events) which are similar or relate to such products and services you have already purchased or used from Vareo. Furthermore, where you have attended a webinar, seminar or event of Vareo or purchased products or services from Vareo, we may contact you for feedback regarding the improvement of the relevant webinar, seminar, event, product or service.

 

Right to object

You may object to Vareo using Personal Data for the above purposes at any time by unsubscribing at info@vareo.si. If you do so, Vareo will cease using your Personal Data for the above purposes (that is to say, under a legitimate interest set out above) and remove it from its systems unless Vareo is permitted to use such Personal Data for another purpose set out in this Privacy Statement or Vareo determines and demonstrates a compelling legitimate interest to continue processing your Personal Data.

 

B.Where VAREO uses My Personal Data based on My Consent

In the following cases VAREO will only use your Personal Data as further detailed below after you have granted your prior consent into the relevant processing operations. Therefore, each information about a processing operation with regard to Personal Data is linked to one consent statement.

 

News about VAREO’s Products and Services.

Subject to a respective provision and your consent, VAREO may use your name, email and postal address, telephone number, job title and basic information about your employer (name, address, and industry) as well as an interaction profile based on prior interactions with VAREO (prior purchases, participation in webinars, seminars, or events or the use of (web) services in order to keep you up to date on the latest product announcements, software updates, software upgrades, special offers, and other information about VAREO’s software and services (including marketing-related newsletters) as well as events of VAREO and in order to display relevant content on VAREO’s websites. In connection with these marketing-related activities, VAREO may provide a hashed user ID to third party operated social networks or other web offerings (such as Twitter, LinkedIn, Facebook, Instagram or Google) where this information is then matched against the social networks’ data or the web offerings’ own data bases in order to display to you more relevant information.

 

Revocation of a consent granted hereunder

You may at any time withdraw a consent granted hereunder by unsubscribing at info@vareo.si. In case of withdrawal, VAREO will not process Personal Data subject to this consent any longer unless legally required to do so. In case VAREO is required to retain your Personal Data for legal reasons your Personal Data will be restricted from further processing and only retained for the term required by law. However, any withdrawal has no effect on past processing of personal data by VAREO up to the point in time of your withdrawal. Furthermore, if your use of an VAREO offering requires your prior consent, VAREO will not be (any longer) able to provide the relevant service, offer or event to you after your revocation.